Service Request Form

Original Buyer Name

Name of the person who made the origial purchase

Requester Name

Name of the person who is making the service request

Email Address

This is used for communication and invoice.

Service Fee Order Number

Leave blank if the service has no fee

Original Order Number

Order number for the original purchase

Main Stone

Metal Type

Original Ring Size

Has this item been altered/resized by another jeweler?

If yes, please specify:

Action Required:

Detailed description of the service requested:

Please note any special request here.

Is your return address the same as the one we shipped the original order to?

If no, please provide the return shipping address:

Please print this sheet and include it in the package along with your item. Once we process your package at our studio, we will send out a confirmation email to the email address above.

Please ensure proper packaging, tracking info, and signature confirmation with the package. Always ship jewelry in a rigid box and *never* use a soft envelope or mailer alone. We will not be held accountable for any items gone missing or damaged in the post.

Once the package is received, turnaround time for typical resizing/repair services is 7-10 business days. When the work is finished, we will send out a shipment email with tracking information.

If you have any questions, please contact us at support@michellia.com